What is KYC?
Know Your Customer (KYC) is a verification process required by law to confirm your identity. This helps prevent fraud, money laundering, and ensures you are of legal gambling age.
When is Verification Required?
Verification may be required upon account creation, before processing withdrawals, when deposit limits are reached, or when suspicious activity is detected.
Required Documents
Proof of Identity (one of the following):
- Valid passport
- National ID card
- Driver's license
Proof of Address (dated within 3 months):
- Utility bill (electricity, gas, water)
- Bank statement
- Government-issued letter
Proof of Payment Method:
- Photo of card (first 6 and last 4 digits visible)
- E-wallet screenshot
- Bank statement showing the deposit
How to Submit Documents
Documents can be uploaded through your account settings or sent directly to our verification team. Ensure documents are clear, complete, and all corners are visible.
Verification Timeline
Standard verification is completed within 24-48 hours. Complex cases may take up to 72 hours. You will be notified once verification is complete.
Privacy
All submitted documents are securely stored and processed in accordance with our Privacy Policy. We do not share your documents with unauthorized third parties.