Get in Touch
We are here to help! Choose the most convenient way to reach us.
Email Support
General Inquiries: support@goldenaura.casino
Verification: verification@goldenaura.casino
VIP Support: vip@goldenaura.casino
Response time: Within 24 hours
Live Chat
Available 24/7 for instant assistance. Click the chat icon in the bottom right corner of any page.
Business Hours
Our support team is available:
Monday - Sunday: 24 hours
Before Contacting Us
Please check our Help Center / FAQ section - your question may already be answered there.
When Contacting Support
To help us assist you faster, please include:
- Your registered email address
- Username
- Detailed description of your issue
- Screenshots if applicable
- Transaction IDs for payment-related inquiries
Complaints
If you have a complaint that has not been resolved satisfactorily, you may escalate it to our Complaints department: complaints@goldenaura.casino